Policies & Information

All custom press-on nail sets REQUIRE direct communication before placing an order. Reach me via my Instagram or TikTok @nicolesnailartistry, or my email nicolesnailartistry@gmail.com with your ideas and/or reference photos. Please note that all orders placed without contacting me first to discuss your custom designs WILL BE CANCELLED. Orders will also be cancelled if incorrect selections are made outside of what was discussed for your design, due to pricing differences.

Nail length+shape will be fulfilled AS ORDERED, regardless of what we have discussed through messaging, so please be sure to make the correct selection. Sizing will ONLY be relevant to the specified sizing kit you ordered. Sizing varies greatly between different lengths & shapes, so please be sure you have made the correct length+shape selection. Refunds will NOT be issued due to ANY of the above customer errors.

All press-on nails are non-refundable, so please take your sizing kit measurements carefully and precisely. Unfortunately, due to an issue of hygiene and all artwork/sizing being customized, refunds will NOT be given for ANY reason other than production error. If you believe there is an error on our end, or if you have any questions/ concerns, please use our “Contact Us” form to reach out.

Thank you!